Decision time: Cashier vs. Self-Checkout

So, I had a conversation where I was asked whether I would consider the self-checkout machines for my project. They are designed to be time-efficient and easy to use (hey! no cashier needed!) and well, except for a few design tweaks, they would be a step towards a faster, more convenient check-out.

But they're so impersonal. And I can understand the common cynical view of these machines as nothing more than a convenience to the store, rather than the customer. (Although, I beg to differ on this when I'm checking out 5 items and the woman in front of me is stocking up on her Thanksgiving dinner menu in October)

More for the sake that these types of machines do not offer the kind of extraordinary customer service that Whole Foods prides themselves of, I'm just going to say, 'no' to the self-checkout machine.